Privacy Policy & Cookies

General information about personal data

Desenio AB ("Poster Store") protects your personal privacy and strives to protect your personal information in the best possible way. Poster Store complies with all laws and regulations for personal data protection. This policy will help you understand what kind of information Poster Store collects and how it is used. By agreeing to the Policy on the Site in connection with the purchase and disclosure of information, you agree to the processing of your personal information in accordance with the information stated below.

Desenio AB ("Poster Store" / "we"), 556763-0693, Maria Bangata 4A, 118 63, Stockholm is the person responsible for the processing of your personal data.

What personal data is processed at Poster Store?

We process the personal information you submitted on our website as well as the data collected on the website through cookies. The personal data that Poster Store handles is your name, gender, email address, purchase, pay and order history, payment and credit card number, shipping address, IP address, and phone number.

How does Poster Store use your personal information?

The collected data may be used for identification, direct marketing, customer surveys, newsletters and for statistical purposes. The information may also be used for mail, text and email purposes, as well as for marketing and gathering of information by telephone, unless you object to this. You can contact us at any time to cancel customer marketing. Information may also be used to analyse shopping habits in order to provide you with relevant marketing as well as to improve the website, payment solutions and payment processes. In order to improve payment solutions and payment processes, we forward your personal data to contracted service providers/ third party payment service providers that we use to complete your order. The personal data can then also be combined with data from other registers, eg. credit data. Your social security number will also be processed in conjunction with purchases on behalf of (or due to claims from) payment and credit companies who need this for credit information purposes. The use of the data may interfere with other registries, both inside and outside the EU. The data may also be collated or shared with authorities or our partners for eg. printing and distribution, as well as payment intermediaries and credit companies for payment or credit information. Poster Store always takes the utmost care on such occasions. By accepting the terms and conditions on the website in connection to the purchase or disclosure of information, you agree that your personal data is transferred to non-EEA countries. If all or part of Poster Store's business is sold or integrated with any other business, your personal information may be disclosed to our advisors, potential buyers and their advisors and will be forwarded to the new owners of the business. Poster Store uses Google Ads services. You can read more about Google's collection, sharing and use of data here: Google's Privacy & Terms and Meta's Privacy Centre.

Who can gain access to your personal data?

Your personal information is processed primarily by us at Poster Store. We will never sell your personal data. In some cases, we share your personal data in order to fulfill our obligations to you in a good and efficient manner:

In order for us to ensure that you pay us, our payment provider(s) will gain access to your personal data.
In order for us to deliver your goods to your home address or to a postal agent, and to handle any returns, we will share your personal data with a carrier.
Your personal information is processed primarily by us at Poster Store and companies within Poster Store Group.
To collect and publish your reviews on our website we share your personal data with the supplier that provide the technical solution to collect and publish such reviews.
If a friend has referred you to us, we will share a hashed id (text-ID) of your email address with a supplier that have assisted us with enabling friend-referrals. The purpose is to know if we should pay the supplier of the service for referring a new customer or not. Note however that the supplier is not able to convert the text-ID to get access to your actual email address.
To market relevant products and to make our website as relevant as possible we may share your personal data with those providing us with a marketing or analytics service such as Google, Facebook, Pinterest, Snapchat, Tiktok and Microsoft. See full list in our cookie policy. In the case of Google we may use cookies and other data to analyse site behavior and to use remarketing (showing ads to those who have previously visited our sites), google signals (session data from sites and apps that Google associates with users who have signed in to their Google accounts, and who have turned on Ads Personalization), demographics, interest, and impression reporting as well as segmentation and Integrated Services. We do this to improve your and other visitors’ experience on our site and in ads on other sites. We want to make it as relevant for each person as possible. You can opt out from google tracking and advertising for example in My Activity and My Ad Centre. See a more extensive list of how to control information collected by Google and more information on what data is collected, how and for what use here: Google Policies
We will share your personal data with IT suppliers that process the personal data on behalf of us as processors to assist us with IT-services.
In order to print and deliver your personalised poster, we need to share your personal data and any information to be printed on the poster with our printing service provider.

If you want more detailed information about who we share your personal data with, please feel free to contact us.

How is your personal data protected?

In order to keep the personal data we collect safe, we have taken several security measures: We have implemented security practices and technical and organisational measures to protect your personal information through e.g. web browser certification. Additionally, we have appropriate firewalls and antivirus software in place to protect the website and prevent unauthorised access to the network. Access to the areas where personal data is stored is limited and employees need to be identified for access.

Poster Store also uses SSL (Secure Socket Layer), which is a protocol for secure data transfer over the Internet (or other networks). As a customer you need to ensure that SSL is not turned off in your browser settings. In order to prevent unauthorised access when processing your payment or credit card number, one-way encryption is used.

Who can gain access to your personal data?

In order for us to ensure that you pay us, our payment provider(s) will gain access to your personal data.
In order for us to deliver your goods to your home address or to a postal agent, and to handle any returns, we will share your personal data with a carrier.
Your personal information is processed primarily by us at Poster Store and companies within Desenio Group.
To collect and publish your reviews on our website we share your personal data with the supplier that provide the technical solution to collect and publish such reviews.
If a friend has referred you to us, we will share a hashed id (text-ID) of your email address with a supplier that have assisted us with enabling friend-referrals. The purpose is to know if we should pay the supplier of the service for referring a new customer or not. Note however that the supplier is not able to convert the text-ID to get access to your actual email address.
To market relevant products and to make our website as relevant as possible we may share your personal data with those providing us with a marketing or analytics service such as Google, Facebook, Pinterest, Snapchat, Tiktok and Microsoft. See full list in our cookie policy. In the case of Google we may use cookies and other data to analyse site behavior and to use remarketing (showing ads to those who have previously visited our sites), google signals (session data from sites and apps that Google associates with users who have signed in to their Google accounts, and who have turned on Ads Personalization), demographics, interest, and impression reporting as well as segmentation and Integrated Services. We do this to improve your and other visitors’ experience on our site and in ads on other sites. We want to make it as relevant for each person as possible. You can opt out from google tracking and advertising for example in My Activity and My Ad Centre. See a more extensive list of how to control information collected by Google and more information on what data is collected, how and for what use here: Google Policies
We will share your personal data with IT suppliers that process the personal data on behalf of us as processors to assist us with IT-services.
In order to print and deliver your personalised poster, we need to share your personal data and any information to be printed on the poster with our printing service provider.

If you want more detailed information about who we share your personal data with, please feel free to contact us.

How long do we save your personal information?

If you agree to be a registered customer / member of Poster Store, your details will be saved until you unsubscribe. You can unsubscribe at any time. If you do not register as a customer / member, your data will be saved as long as necessary by law's requirements or to fulfill the affairs of Poster Store to you, such as to meet delivery and warranty commitments.

Your data is stored no longer than permitted by applicable personal data law.

Accessing, updating and correcting your personal information

You have the right to receive, once per calendar year, free information about the personal data processed about you, regardless of how it has been collected. If you want to receive this information, please submit a written request to us. The request must be submitted by registered post to the address stated on the website in accordance to the applicable personal data law. It cannot be sent by email.

Poster Store wants to ensure that your personal information is accurate and up to date. If you want to cancel your user account, or if any of the information you submitted to Poster Store changes, such as your email address, name or payment details, please send an email to: customerservice@posterstore.com. You are entitled at any time to request the personal information to be corrected, blocked or deleted.

Your personal information is not processed for direct marketing purposes if you oppose such usage. You are entitled to revoke any consent for processing personal data at any time. Such a recall may be limited to only part of the usage, such as direct marketing.

Links on the page

The site may contain links to external websites. This Privacy Policy applies only to our own website. When you visit an external website linked by us, please read the privacy policy that applies to that page. Note that Poster Store is not responsible for the processing of your personal information by other websites.

Changes to Privacy Policy

Poster Store reserves the right to make changes to this Privacy Policy at any time in order to correct interference or to meet new legal or technical requirements. All changes to this Privacy Policy will be published on the website.

Cookies

Poster Store uses cookies on the Website in order to improve our services and create statistics of your use of the website. A cookie is a small piece of text-based data stored in a user's web browser while the user is browsing a website. Cookies are used to enable a better user experience. You can choose to not accept cookies in your web browser. However, if you choose to not accept cookies, feasibility and certain features of the website might be impacted negatively. Cookies are completely harmless for users. When agreeing to our integrity policy you agree to the use of cookies.